Customers using the app are more likely to engage with businesses and communities given the fluid interface the mobile app provides.
Over 5 million customers have downloaded the Spaces by Wix app and are engaging with hundreds of thousands of businesses built on Wix. Businesses that offer a native application capability for their customers are gaining more engagement and activity, which is proven to lead to higher customer satisfaction, loyalty and ultimately increased sales and revenue." Spaces by Wix provides a convenient way for customers, readers, loyal members and fans to communicate and transact with Wix business owners and other community members. "We saw huge demand from our users' customers for a native app experience to communicate with businesses built on Wix. "We're constantly building tools to serve our users and their customers' needs," said Ronny Elkayam, SVP of Mobile, App Market & Strategic Products at Wix. Members are able to purchase products and services, book classes or appointments, read and share blog posts, join interest groups or forums and receive live updates, all through the mobile app.
With just a few clicks, Wix users can create the mobile app experience specific to their business needs and invite customers to join as community members. Every user creating an online presence on the Wix platform has automatic access to Spaces by Wix. Spaces by Wix is the first native app experience dedicated to customers of businesses built on Wix.
In the US, according to Wix data, approximately 70% of business owners' customers interact through mobile. Increasingly, businesses need to extend their digital presence to engage and interact with their customers on mobile devices. Wix already offers a robust solution for any type of user and business to create a comprehensive online presence.
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